Patient feedback – September

Referral SchemeWe love receiving feedback from patients, good and bad, the feedback we receive helps us to continually improve our service. Here we share the patient feedback we received in September for TMS treatment across our national network of clinics.


I was very nervous during the first week but Lorelei has been amazing and explained everything and kept me comfortable. I am amazed at how well TMS has done. No therapy/medication could have given me such fab results. It’s literally saved my life from mental illness.

This has been life changing and transformative. I would recommend anyone to look into it, it is absolutely worth trying.

I would recommend Smart TMS to people if it would suit them. Very professional, supporting, caring and friendly.

Friendly and professional at all times.

There is still a decent chance it doesn’t work and it is rather expensive. I would recommend it still, but make sure they have realistic expectations.

Everyone I’ve dealt with has been really friendly + efficient. Treated very well!

I’m feeling great and would like to share.

Rio was extremely friendly and approachable and made an initially scary and stressful visit easy. Very much appreciate her manner.

The clinicians were very good, careful to stop and check the magnets were in the right place and allowing you to move your neck etc for comfort if needed, and also looking into answering any queries and questions etc, Everyone was incredibly helpful regarding appointment rearrangement and timings etc.

Very professional, caring, supportive and friendly

Excellent experience throughout!

Very happy and friendly practitioner, always felt welcome

Always felt super welcomed and relaxed at sessions

Friendly treatment! Explained the treatment well.


Read more patient reviews on on our Feefo page.


To find out whether TMS could be suitable for you, contact us today!