Patient Care Co-Ordinator

As Patient Care Co-Ordinator, Melanie follows the progress of every patient in each of our clinics, liaising with GPs, psychiatrists and the Smart TMS care teams. She also oversees the small team of patient advisors to make sure your treatment journey is as smooth as possible.

You are most likely to speak to Melanie once you’ve had your first course of treatment. She will be there to help you book a review if needed, subsequent treatment courses and any aftercare packages you choose. A fan of a good list (or 10), your care is Melanie’s main concern and she enjoys hearing the change in the voices of the patients who have recovered from debilitating mental health conditions.


Patient Advisor

Lucy works as part of the Patient Advisor team, helping our patients through the treatment journey from enquiry to booking in treatment sessions, answer any queries  from anyone interested in exploring TMS treatment options.


Patient Advisor
(Currently on Maternity Leave)

Fleur works alongside Melanie and Lucy to provide the best possible service to people enquiring about TMS, be it the patient themselves, a friend/family member or a medical professional. With her extremely caring tone, Fleur is quick to build strong relationships with the people she speaks to, helping them to decide on the best course of treatment. Fleur will do whatever she can to help, often calling patients each day to break the process down into smaller, more manageable tasks.


Registered Manager

Nicola has worked in a number of roles within Smart TMS, managing the Cirencester Head Office, managing HR and being the PA to our CEO, Gerard. As our CQC Registered Manager, Nicola is responsible for ensuring our patients have their needs met in line with all legislation. A meticulous problem solver, Nicola has safety and wellbeing at the forefront of everything she does and enjoys visiting each clinic to work alongside the practitioners.



Gerard Barnes founded Smart TMS in 2015 with Medical Director Dr Leigh Neal.

Gerard’s background is in finance and he has worked extensively within the healthcare sector in a number of different companies.

He is actively involved in representing Smart TMS in the media, where is he an expert spokesperson on Transcranial Magnetic Stimulation and the conditions it can help to treat.

He has been key to driving the company’s expansion from its initial location in London, building a network of locations across the UK and Ireland.

Based at Smart TMS’s head office in Gloucestershire, Gerard is committed to ensuring high standards of patient care throughout.

Contact the Team

    Don’t suffer in silence

    Call our friendly patient advisors
    on 0345 222 5678

    Is TMS right for you?

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    0345 222 5678