Contact us
To speak to the team, call our friendly, expert patient advisors, send an email or complete the form below with your enquiry and we’ll be in touch.
Telephone
0345 222 5678
info@smarttms.co.uk
Head Office
Smart rTMS Limited,
9 Cirencester Office Park,
Tetbury Road, Cirencester,
Gloucestershire, GL7 6JJ
Opening hours
Head office:
Monday–Friday: 9am to 5pm
UK’s Leading TMS Clinic Network
Smart TMS Treatment Centres
Smart TMS has clinics in the following locations:
- Birmingham TMS Clinic
- Bristol TMS Clinic
- Dublin TMS Clinic
- Edinburgh TMS Clinic
- London TMS Clinic
- Manchester TMS Clinic
- Northampton TMS Clinic
- Southampton TMS Clinic
- St Albans TMS Clinic
We are the UK’s largest provider of TMS Therapy with more locations planned, so please get in touch.
Patient feedback & complaints
Raising concerns
We strive to offer the best service to all our patients but if you feel we have fallen short, please discuss this with any of our team.
Usually problems can be sorted out quickly and easily, at the time they arise with the person concerned and this may be the approach you try first. Where you are not able to resolve your complaint in this way and wish to make a formal complaint please do so, preferably in writing, as soon as possible after the event and ideally within a few days, as this helps us to establish what happened more easily.
Smart TMS is a member of the Independent Sector Complaints Adjudication Service (ISCAS) and follows the principles of the ISCAS Code of Practice.
View full details of our Complaints Resolution Procedure or send us an email to feedback@smarttms.co.uk
Healthcare professional referrals
Many of our patients self-refer for treatment, but we also receive many referrals and enquiries from GPs, psychiatrists and other healthcare professionals. Find out more about referring your patient to Smart TMS.